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SAP Knowledge Base Article - PreviewSymptom
- Instance had been deactivated and now has been reactivated again.
- When users try to login they are unable to do so.
- When trying to create a new Super Admin the error Exception in creating an admin user:Wrapped Exception: com.successfactors.useraccount.api.AccountServiceRollbackException: Exception occurred while link draft user account Exception occurred while find user account is thrown in provisioning.
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Environment
SAP SuccessFactors HCM Suite
Product
SAP SuccessFactors Platform all versions
Keywords
SAP SuccessFactors, login issue, reactivation, Company Schema Upgrade Job, Company Data Migrate Job, Admin User Creation, database schema, Exception in creating an admin user:Wrapped Exception:, access , KBA , LOD-SF-PLT-SEL , SSO Errors & Logs , Problem
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