SAP Knowledge Base Article - Preview

3550294 - Unable to complete New Hire Data Review step due to grayed out fields in candidate only portlets - Onboarding

Symptom

The business requirement is to grant only View permission to users responsible for the New Hire Data Review (NHDR) step, for portlets that are exclusively completed by candidates, such as Dependents.

However, even though these portlets are not mapped from the Recruiting system, when a user attempts to initiate the NHDR step, the portlet is displayed with grayed-out fields, preventing the user from submitting the task and completing this step.


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding all versions

Keywords

Unable, complete, New Hire Data, Review, step, grayed, out, fields, candidate, portlets, edit, permission, onboarding, dependents, OBX, 2.0 , KBA , LOD-SF-OBX-NHR , Onboardee Data Review , Problem

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