SAP Knowledge Base Article - Public

3550297 - Error When Trying to Release a Customer Invoice: "Saving not possible,document numbering rule missing for"

Symptom

When trying to Release an Invoice Document, the following error message occurs:

"Save not possible,document numbering rule missing for ABC" (Where ABC represents the Country name).

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Navigate to the Customer Invoicing workcenter.
  2. Go to the Invoice Documents view.
  3. Search for the ID XYZ (Where XYZ represents the Invoice Document ID).
  4. Open the document.
  5. Click on Release.

The following message is displayed:

"Save not possible,document numbering rule missing for ABC"

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Cause

The Invoice was successfully created with the Document Numbering setting defined on Business Configuration.

Then, the Invoice Date was changed to a Date before the start validity of the Document Numbering Rule for the Invoice XYZ.

Because of that, when trying to Release the Invoice Document, the error message is triggered. The invoice date is outside the validity of the Document Numbering Rule, even though the numbering was already determined.

Resolution

To resolve this issue and clear the error message, there are two options:

1) To change the Invoice Date in the Customer Invoice XYZ:

  1. Open the document XYZ.
  2. Click on View All.
  3. Click on the Withdraw Approval button.
  4. Change the Invoice Date for any date by/after the Starting Date for the Document Numbering Rule set for the relevant Invoice Document.
  5. Click on save.

2) To create another Document Numbering Rule valid for the document XYZ Invoice Date:

  1. Navigate to the Business Configuration workcenter.
  2. Go to the Overview view.
  3. Search for the activity "Document Numbering Formats for Customer Invoicing".
  4. Select it and click View button.
  5. Click on Define document numbering formats for other countries/regions.
  6. Click on Add Row and create another rule with the same information as on the previous one, but with the validity date starting by/before the Invoice Date.

It should now be possible to Release the Invoice Document with no problems.

See Also

1845478 - You are not Able to Release a Customer Invoice, an Error Message Occurs:"Save not possible,document numbering rule missing for"

2698432 - Cannot Save an Invoice Document Because of Error "Save not possible; document numbering rule missing for ABC"

2241714 - Error Occurs When you try to Save a Customer Invoice: "Saving not possible; document numbering rule missing for "

Keywords

Customer Invoice, Document Numbering Rule, Save not possible, Invoice Date, Validity, ByD. , KBA , SRD-CRM-INV , Customer Invoicing , Problem

Product

SAP Business ByDesign all versions