SAP Knowledge Base Article - Preview

3550327 - Why does Customer Data Cloud (CDC) Audit Log return two different records for a callID?

Symptom

When searching a callID in Customer Data Cloud (CDC) Audit Log, the response shows two different records.

Why does Customer Data Cloud (CDC) Audit Log return two different records for a callID?


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Environment

  • SAP Customer Data Cloud
  • Audit Log

Product

SAP Customer Data Cloud all versions

Keywords

audit, gigya, log, duplicate, two, multiple, response, records, data, callid, same, search, october, december, 2024 , KBA , CEC-PRO-CON , Admin Console (Settings, Administration, Queries / Reports) , Problem

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