Symptom
- "Error: You were not automatically logged on to the remote data source. Please ask your administrator to verify the SAML Single Sign On configuration."
Environment
- SAP Analytics Cloud (Enterprise)
- SAP HANA on premise
Reproducing the Issue
- Follow https://help.sap.com/docs/SAP_ANALYTICS_CLOUD/00f68c2e08b941f081002fd3691d86a7/e45c503893b8485c9ef47fc08460f170.html to create tunnel live connection to SAP HANA with SAML SSO authentication.
- Create model and story based on this connection.
- Try to run the story with some users, error in screen.
Cause
- Users has not been mapped between SAP HANA and SAP Analytics Cloud
Resolution
- Follow the steps in https://help.sap.com/docs/SAP_ANALYTICS_CLOUD/00f68c2e08b941f081002fd3691d86a7/a30b5127419a4fd0aeef7be91fdf9836.html#map-users-between-sap-hana-and-sap-analytics-cloud to map users between SAP HANA and SAP Analytics Cloud
Keywords
KBA , LOD-ANA-LDC-HAN , SAC Live Data Connection HANA , How To
Product
SAP Analytics Cloud all versions