SAP Knowledge Base Article - Public

3550478 - Page is scrolling down in Add new employee page

Symptom

In the add new employee page, when continuing till compensation information, the page is directly scrolling down to payment Information.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1.  Go to Add new employee page.
  2. Fill all the required data.
  3. After clicking continue, the page is scrolling directly to payment Information.

Note: The issue is also with other HRIS elements.

Cause

The issue arises due to the hard-coded sync logic between the "country" field in Job Information and the "job country" field under Payment Information. "job country" field takes the value from the Job Information's "country" field, and this gets populated once the Job Information section has fully loaded.

As a result, the scrolling initially lands on the Job Information section, and then, once the "Country" field loads, the scrolling shifts to the "job country" field under Payment Information.

Resolution

At this point, we've decided to maintain the current setup for the following reasons:

1) This situation is a corner case that only occurs when the "job country" field is configured in the Payment Information section. This can be enabled or disabled through configuration.

2) From a coding perspective, it's quite challenging to get the top section when the "job country" field is loaded. 

See Also

Keywords

KI2411, 2H 2024, Add new employee, scrolls, payment information, compensation, job information, personal Information, INC10321335 , KBA , LOD-SF-EC-HIR-NEW , Add New Employee Wizard , How To

Product

SAP SuccessFactors Employee Central 2411