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3550565 - SAP system startup failed

Symptom

  1. SAP system start up failed, after executing "R3trans -d" command, in trans.log file there is error as following:
    4 ETW000  [     dev trc,00000]  SQLERRTEXT : Connection failed (RTE:[89009] Socket connect timeout (60000 ms) (<IP>:<port> -><DB host>:<port>))
    4 ETW000  [    dblink  ,00000]  ***LOG BY2=>sql error -10709 performing CON
    4 ETW000  [    dblink  ,00000]  ***LOG BY0=>Connection failed (RTE:[89009] Socket connect timeout (60000 ms) (<IP>:<port> -><DB host>:<port>))
  2. Also it is possible to have following error in dev_disp trace:
    C  SQLCODE    : -10709
    C  SQLERRTEXT : Connection failed (RTE:[89001] Cannot resolve host name '<host name>' rc=-2: Name \
    C               or service not known (<host name>:<port>))


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Environment

SAP ABAP system running on SAP HANA database.

Product

SAP S/4HANA 1909 ; SAP enhancement package 1 for SAP NetWeaver 7.3

Keywords

  • Socket connect timeout
  • 10709
, KBA , HAN-DB , SAP HANA Database , BC-DB-HDB-SYS , Database Interface/DBMS for SAP HANA , Problem

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