SAP Knowledge Base Article - Public

3550648 - Team View Page in SAP SuccessFactors Learning Not Displayed for Managers

Symptom

  • The "Team View" Page is not displayed to few Managers. An error message stating "The data could not be loaded" OR "Failed to load data. Please try again later" is displayed.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Navigate to Learning
  2. Click on Team View.
  3. Click on the items and error message is displayed as "Failed to load data. Please try again later".

    Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely   coincidental. 

Resolution

  1. The issue arises due to certain permissions related to the "My Team" block not being added to the Users Role
  2. Find the Managers/Users Role and Add all the Permissions associated with the "My Team"
  3. Refer to 2497466 - Add Permissions to a Role - SAP for Me add the necessary permissions related to the "My Team" 

See Also

2497466 - Add Permissions to a Role - SAP for Me

Keywords

SAP SuccessFactors Learning, Manager Team View, data not loaded, permissions, role, Access Team's Learning, Managers ,Users role , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , Problem

Product

SAP SuccessFactors Learning 2405