SAP Knowledge Base Article - Public

3550687 - An Error Occurs When Trying to Create a Service Quote with the Reference to a Sales Quote

Symptom

When trying to create a Service Quote with the Reference to an existing Sales Quote, the data is loaded into the new Service Quote.

Upon saving, an ID appears to be created, but the following error occurs and the Service Quote cannot be saved: 

You are not authorized to change the data

Save failed

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the New Business work center.
  2. Select the Service Quotes view.
  3. Click on New and select Service Quote.
  4. In the New Service Quote, click on the Create with Reference button.
  5. In Reference Type, select Quote.
  6. In Reference ID, select XYZ (XYZ represents the ID of the Sales Quote).
  7. Click on OK.
  8. The following errors occur: 
    You are not authorized to change the data
    Save failed.

Cause

The error occurs because creating a Service Quote with the Reference to a Sales Quote is currently not supported.

It is also not possible to create a Service Quote as a follow-up document of a Sales Quote via the Follow-Up button.

Resolution

This is the current system behvaviour.

 

This is a new requirement. In order for you to directly get in contact with the decision makers in SAP Product Management, please submit your enhancement request via the following SAP Continuous Influence sites: SAP Business ByDesign

See Also

Keywords

Service Quote, Quote, Sales Quote, Create with Reference, Unauthorized, Follow-Up, Reference, Sales Quote, not authorized, , KBA , AP-SLO-SO , Sales Order , Problem

Product

SAP Business ByDesign all versions