SAP Knowledge Base Article - Public

3550806 - Error When Accessing a Development Plan in Career Development Planning

Symptom

An error message is received when a user attempts to open to Development Plan in the SAP SuccessFactors Succession & Development system.

The error message states: "Cannot invoke "com.successfactors.cdp.api.bean.IDevObjTemplateBean.getPermissionList()" because "this.templateBean" is null".

Environment

SAP SuccessFactors Succession & Development

Reproducing the Issue

  1. Login to the SAP SuccessFactors Succession & Development system.
  2. Go to Objectives/Goals
  3. Attempt to open the Development Plan
  4. The error message is received.

Cause

The issue arises due to the absence of a referenced learning template in the instance. 

Resolution

  1. Identify the learning activity template ID (4201) referenced in the Development Plan.
  2. If the referenced learning activity template does not exist, either remove or update the reference
  3. Alternatively if you can upload a learning activity template with the referenced ID.
  4. Test and confirm the solution.

Keywords

SAP SuccessFactors, Succession & Development, Goal Management, Career and Development Planning, Administration, Error, Development Goal, Learning Template, Missing Template, getPermissionList(), IDevObjTemplateBean, null. Latest, Goal. Management , KBA , LOD-SF-CDP-ADM , Admin Tools, Permissions, Settings , Problem

Product

SAP SuccessFactors Succession & Development all versions