SAP Knowledge Base Article - Public

3550957 - Hierarchy in public dimension refreshing failed after QRC4 in SAC

Symptom

After QRC4 in SAC, when refreshing a public dimension job for hierarchy updating, the below error happens:

An unexpected error occurred while trying to update the dimension data.

Environment

  • SAP Analytics Cloud 2024.21.10 (Client)
  • SAP Analytics Cloud 2024.21.8 (Server)

Reproducing the Issue

  1. Logon to SAC and open a public dimension.
  2. Go to data management and refresh the job which will update the hierarchy  then the job failed with error: An unexpected error occurred while trying to update the dimension data. This source was not refreshed due to an earlier failure .
  3. However when creating a new job with new hierarchy, the new job can refresh the data without issue.

Cause

This issue is currently under investigation of development team.

Resolution

This issue is currently under investigation of development team.

See Also

Keywords

SAP, SAP analytic cloud, import job, data import, Data access control , KBA , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , Problem

Product

SAP Analytics Cloud all versions