Symptom
After QRC4 in SAC, when refreshing a public dimension job for hierarchy updating, the below error happens:
An unexpected error occurred while trying to update the dimension data.
Environment
- SAP Analytics Cloud 2024.21.10 (Client)
- SAP Analytics Cloud 2024.21.8 (Server)
Reproducing the Issue
- Logon to SAC and open a public dimension.
- Go to data management and refresh the job which will update the hierarchy then the job failed with error: An unexpected error occurred while trying to update the dimension data. This source was not refreshed due to an earlier failure .
- However when creating a new job with new hierarchy, the new job can refresh the data without issue.
Cause
This issue is currently under investigation of development team.
Resolution
This issue is currently under investigation of development team.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
Keywords
SAP, SAP analytic cloud, import job, data import, Data access control , KBA , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , Problem
Product
SAP Analytics Cloud all versions