Symptom
- When accessing a job on the career site Blank or Error page appears and it does not display any information for the job requisition.
- The URL shows the RMK Career site URL followed by errorpage/?errortype=Exception (e.g https://jobs.test.com/errorpage/?errortype=Exception) when accessing the job.
Environment
SAP SuccessFactors Recruiting Marketing
Reproducing the Issue
- Navigate to the career site.
- Search and Click on the job from the career site.
- Page is empty is and on the URL it shows errorpage/?errortype=Exception.
Cause
RCM SOLR issue from the backend.
Resolution
A long term Fix is planned for an upcoming release.
In the meantime, if this occurs, a ticket can be raised to Support to request a delete and recreation of the Job requisition index.
See Also
3495707 - Unified Data Model - How search works - Recruiting Marketing
Keywords
Recruiting, RMK, Job Posting, Invalid, SOLR, Reindexing, Job Requisition, Corrupted Data, Error, Not Accessible, RCM-146400 , KBA , LOD-SF-RMK-JOB , Job posting issues, Real Time Job Sync , Problem
Product
SAP SuccessFactors Recruiting all versions