SAP Knowledge Base Article - Public

3551297 - Currency code is not visible in Currency field dropdown in Organisational Unit

Symptom

Currency code not visible in Currency field dropdown in the Functions facet of the Organisational Unit

Environment

SAP Sales Cloud and SAP Service Cloud Version 2

Reproducing the Issue

  1. Click on User Menu
  2. Click on Settings
  3. Go to All Settings facet
  4. Go to Company
  5. Go to Organizational Structure
  6. Open any Organisational unit
  7. Go to Functions facet
  8. Currency field dropdown is blank

Cause

Currencies are not enabled.

Resolution

Enable the necessary Currencies by:

  1. Click on User Menu
  2. Click on Settings
  3. Go to All Settings facet
  4. Go to System Preferences
  5. Go to 'Language, Region, and Currency'
  6. Go to Currency facet
  7. Enable the required Currencies

Keywords

Currency, org, organisational, organizational, dropdown, account, sales data, blank , KBA , CEC-CRM-IN , Internalization for SAP Sales/Service Cloud , Problem

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0