Symptom
- An issue is encountered while trying to create a Document Info Record (DIR) from a work order in SAP S/4HANA Cloud Public Edition.
- The issue arises after the function has successfully worked once or twice, and then it fails in subsequent attempts.
- While selecting the same file for the second time, the file is not retrieved in original field.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Open app Change Maintenance Order.
- Click on Documents.
- Click on Add Attachment and browse to locate a file (for example, a PDF) and then double click on it.
- Save the work order or click on Read Only.
- Try to add another attachment and select the same file.
- Observe that the file is not retrieved into the Originals field.
Cause
The issue is caused by a known bug in the system where the central framework introduced a parameter to upload the same file for the second time, which was not set for the application.
Resolution
- The issue has been identified and fixed by the development team.
- The fix will be included in the S/4HANA Public Cloud 2502 CE release.
Keywords
Document Management, Document Info Record, DIR, Work Order, Maintenance Order, Add Attachment, Originals Field , KBA , PLM-FIO-DMS , Fiori UI for Document management , PM-WOC-MO-2CL , Maintenance Orders (Public Cloud) , Known Error
Product
SAP S/4HANA Cloud Public Edition all versions