Symptom
#1 An error message "You are not eligible for this benefit on (month/dd/year) is displayed when attempting to retroactively change the Effective From date of a Benefit Enrollment record.
#2 The Entitlement amount field in the Benefit Enrollment object is read-only and cannot be updated . See below:
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
- SAP SuccessFactors Employee Central
- Global Benefits ( LOD-SF-EC-GBF)
Product
Keywords
Benefit Enrollment, Effective From date, Entitlement amount, error, not eligible, read-only, hardcoded, date correction, import., retroactive, past dated. time slice , KBA , LOD-SF-EC-GBF , Global Benefits , Problem
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