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3551561 - Error encountered when updating Benefit Enrollment Effective From date and Entitlement amount

Symptom

#1  An error message "You are not eligible for this benefit on (month/dd/year)  is displayed when attempting to retroactively change the Effective From date of a Benefit Enrollment record.

#2  The Entitlement amount field in the Benefit Enrollment object is read-only and cannot be updated . See below:

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP SuccessFactors Employee Central
  • Global Benefits ( LOD-SF-EC-GBF)

Product

SAP SuccessFactors Employee Central all versions

Keywords

 Benefit Enrollment, Effective From date, Entitlement amount, error, not eligible, read-only, hardcoded, date correction, import., retroactive, past dated. time slice , KBA , LOD-SF-EC-GBF , Global Benefits , Problem

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