3551666 - Active Opportunities Key Metric shows incorrect number in Key Metrics section of Account

Active Opportunities Key Metric shows incorrect number in Key Metrics section of Account

SAP Sales Cloud and SAP Service Cloud Version 2

1. Go to Navigation Menu
2. Open Accounts
3. Open any Account
4. Go to Key Metrics section
5. Observe the total count
6. Click on the Key metric. We observe that the Guided Selling List View opens
7. You notice that the count here is more than the total count seen in the Key Metrics section of the Account

Not all the Opportunities have the Expected Value (expectedRevenueAmount) maintained.

This is the expected system behaviour.
Active Opportunities Key Metrics shows the total revenue of all the open opportunities or active opportunities which have close date from the current quarter to the next quarter. 

https://help.sap.com/docs/CX_NG_SVC/56436b4e8fa84dc8b4408c7795a012c4/0be3ab3bf6e249ad8873f615454bc5fa.html?locale=en-US&q=active+opportunities#data-source-for-key-metrics

key metrics, count, active , opportunities, in process, open , expected, value, revenue, amount , KBA , CEC-CRM-INS , Embedded Insights for SAP Sales/Service Cloud , Problem