SAP Knowledge Base Article - Preview

3551754 - Error: 'Inconsistencies in IDENTITY Business Object during Employee Data Update' when trying to update Workplace Contact Data using ManageEmployeein webservice

Symptom

  • A webservice is not updating phone and email information.
  • When attempting to update employee phone and email from the HR system, an error response is received, stating 'Inconsistencies found in IDENTITY business object'.


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Environment

SAP Business ByDesign

Product

SAP Business ByDesign all versions

Keywords

IDENTITY Business Object, Employee Data Update, HR System, Integration, Phone and Email Update, Error Response, Inconsistencies, Payload, Business Partner ID. , KBA , SRD-HR-PAD , Personnel Administration , Problem

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