SAP Knowledge Base Article - Public

3551781 - Error processing@sf_idp_metadata when opening Onboarding/Offboarding application

Symptom

When selecting Offboarding 1.0 from the Main Menu, an error occurs: error while processing@sf_idp_metadata.

Environment

SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

  1. Select Offboarding 1.0 from the Main Menu
  2. Error processing@sf_idp_metadata appears

Cause

Missing On/Offboarding 1.0 settings

Resolution

In order to solve this please make sure from backend On/Offboarding settings are properly configured:

  1. Go to the On/Offboarding configuration on Provisioning
  2. Ensure that the Onboarding account ID is there and the setup is completed, as this is required for activating Offboarding or Onboarding.

Please note that this is a backend configuration, and partner access is required to proceed.

See Also

Keywords

Onboarding, Offboarding, error, processing@sf_idp_metadata, configuration, account ID, onb, obd, off , KBA , LOD-SF-OBD-OFF , Offboarding , Problem

Product

SAP SuccessFactors Onboarding all versions