Symptom
Indirect managers are unable to see all reportees in ILX team scrolled view; however any missing can be searched and actioned.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
As an indirect Manager ensure Integrated Learning Experience (ILX) toggle is enabled and navigate to Team View.
Note in scrolled view not all reportees (direct and indirect) are listed.
Cause
When scrolling down the rest of the list does not load when browser not set at 100% zoom.
Resolution
Issue to be resolved as codefix via UI team, currently under development.
WORKAROUNDS:
Set browser zoom level to 100%
Search for any not listed in scroll view
Run manager reports for any data needed
Toggle or navigate to Legacy experience > My Team
See Also
3545513 - Team View > When a user is searched, the “Needs Attention” and “Send Reminder” are gone
Keywords
sap, sf, successfactors, success, factors, learning, lms, ILX, Integrated, Experience, team, view, direct, indirect, employees, missing, reportees, suboridnates , KBA , LOD-SF-LMS-ILX , Integrated Learning Experience , Bug Filed