Symptom
You are aware of the tax concept in your external system and you wonder what SAP Sales Cloud is involved.
Environment
SAP Cloud for Customer
Resolution
No tax is supported in SAP Sales Cloud. You need an external system for this.
Gross, net, tax, external pricing and this kind of info that appears in the product are just only a sync from external system to display it in C4C. No code logic for tax exists in C4C at all.
Keywords
KBA , LOD-CRM-PRC , C4C Pricing , Problem
Product
SAP Cloud for Customer core applications 2411