SAP Knowledge Base Article - Public

3551875 - Text reference through SD documents doesn't work as expected

Symptom

On the configuration activity 'Set Up Text Determination for Billing Item' (ID: 103500), the field 'Refer/Duplicate' is unchecked, therefore according to the documentation of the activity, the system shouldn't duplicate the texts when copying to the subsequent documents, but only refer to the initial text, so then when the first text is updated, it changes on the follow up documents as well. 

However, this is not how the system behaves. The text firstly maintained on the Sales Order item level, if it's updated, doesn't have any effect on the Invoice text on item level.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. On the configuration activity 'Set Up Text Determination for Billing Item' (ID: 103500), select a Text Determination Procedure and click on 'Text IDs in Procedure'.
  2. Uncheck the field  'Refer/Duplicate' for the relevant texts.
  3. Save it.
  4. Create a Sales Order and maintain the relevant texts on item level.
  5. Create the subsequent documents - the texts are copied correctly.
  6. Do a change in one of the texts maintained previously in the Sales Order.
  7. The change is not updated in the subsequent documents.

Cause

Depending on the document flow, the text determination is not properly setup for Delivery and Billing.

Resolution

It's necessary to configure the relevant activities according to the document flow and if it's item-level or header-level related.

For texts on item level:

If the document flow is Sales Order > Delivery > Invoice, the following configuration activities must be configured:

  • Set Up Text Determination for Delivery Item (ID: 106230)
  • Set Up Text Determination for Billing Item (ID: 103500)

If the document flow is Sales Order > Invoice, the activity 106230 is not required.

For texts on header level:

If the document flow is Sales Order > Delivery > Invoice, the following configuration activities must be configured:

  • Set Up Text Determination for Delivery Header (ID: 101291)
  • Set Up Text Determination for Billing Header (ID: 101292)

If the document flow is Sales Order > Invoice, the activity 101291 is not required.

The text must be maintained in the first document (Sales Order) before the subsequent document is created, then it will be automatically updated in all documents. If the text is created after the subsequent documents are created, it'll not be copied to the others.

The system deletes the reference once the target text is manually changed. Therefore, only changes made in the first document, were the text was first created, reflect on the subsequent documents.

Keywords

sales order, delivery, invoice, text, text determination, text determination procedures, refer, duplicate, 106230, 103500, 101291, 101292, subsequent documents, copying controls, copying texts, reference/duplication indicator , KBA , SD-BF-TP-2CL , Text Processing (Public Cloud) , How To

Product

SAP S/4HANA Cloud Public Edition all versions