SAP Knowledge Base Article - Public

3551970 - What is the Field Under User Name in My Team View of New Learning Experience

Symptom

You want to understand what is displayed under the employee's name in the My Team view of ILX.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Login and go to My Learning
  2. With New Learning Experience on, go to My Team
  3. Note there is a field under employee's name

Resolution

The section corresponds to the standard "Job Title" field in the Learning. As of the 2H 2025 release, this section will now also display the Organization ID. The section underneath the employee's name will either be blank if there is no Job Title or Organization data or display Job Title and/or Organization depending on what is populated on their user records.

Admins can find the fields under section Employment Information on the user details. If this fields are not visible, check the Entity Configuration.

Keywords

ILX, My Team view, code, employee name, discrepancy, LMS, organization, job title, , KBA , LOD-SF-LMS-ILX , Integrated Learning Experience , How To

Product

SAP SuccessFactors Learning all versions