SAP Knowledge Base Article - Public

3551981 - "Error during release" Appearing when Releasing Service Confirmation for Billing in SAP S/4HANA Cloud Public Edition

Symptom

The issue arises when attempting to release service confirmation for billing using the "release for billing" app. An error message "Error during release" is displayed, preventing the release process.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Run the "release for billing" app, entering sold-to party &1.
  2. Select all service confirmations and click "release for billing".
  3. The system displays an error message "Error during release".

Cause

The "Error Log" tab of the service confirmation usually provides more detailed information about the root cause.

Resolution

Go for the "Error Log" tab of the service confirmation to find more detailed information. For example, if the information is related to missing of configuration in the master data, do relevant configurations in apps "Manage Customer Master Data" or "Maintain Business Partner" and retry.

Keywords

SAP S/4HANA Cloud Public Edition, release for billing, service confirmation, error during release, sales area, master data, Manage Customer Master Data, Maintain Business Partner, partner function, sold-to, ship-to, bill-to, payer. , KBA , CRM-S4-SRV-BIL-2CL , S4CRM: Billing in Service Management (Public Cloud) , CRM-S4-SRV-SCO-2CL , S4CRM: Service Confirmation (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions