3551985 - Contract Assignment Automatically Removed for Non-billable Service Item in S/4HANA Cloud Public Edition

Symptom

For service order items with item category "non-billable service item", the item contract assignment is automatically removed and no contract item can be assigned.

Environment

S/4HANA Cloud Public Edition

Product

SAP S/4HANA Cloud Public Edition all versions

Keywords

S/4HANA Cloud Public Edition, service order, non-billable service item, contract assignment, journal entries, service contract, item category, copying control, feature request , KBA , CRM-S4-SRV-SVO-2CL , S4CRM: Service Order (Public Cloud) , Problem

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