SAP Knowledge Base Article - Public

3552013 - Duplicate of Background element for Rehired Employee with new employment

Symptom

Upon rehiring an employee with new employment, the background element is getting duplicated on the employee profile.

Environment

  • SAP SuccessFactors Employee Central: Rehire Inactive Employee
  • SAP SuccessFactors Employee Profile: Background Elements

Reproducing the Issue

  1. Hire an employee and add two data entries to the "education" background element.
  2. Rehire the employee with new employment.
  3. Observe that the background element is duplicated on the employee profile.

Cause

Background element has the "lastModified" field configured and the system treats records with different "lastModified" fields as separate records; leading to duplication.

Resolution

  1. Remove/disable the "lastModified" data-field from Manage Business Configuration -> Employee Profile -> Background Element or directly from data model (with import).
  2. For changes in the system design, please raise enhancement request by following KB 2090228 on “How to submit an enhancement request”.

See Also

2090228 - How to submit enhancement ideas for SAP SuccessFactors Products 

Keywords

SAP SuccessFactors, Employee Central, Rehire, Education, Background Element, Duplicate Data, lastModified, Manage Business Configuration, rehire with new employment , KBA , LOD-SF-EC-HIR-RIE , Rehire Inactive Employee , LOD-SF-EC , Employee Central , LOD-SF-EP , People Profile , LOD-SF-EC-HIR , Hire & Rehire Wizards , LOD-SF-EP-BGD , Background Elements , Product Enhancement

Product

SAP SuccessFactors Employee Central 2411 ; SAP SuccessFactors HCM Suite 2405