SAP Knowledge Base Article - Public

3552100 - Unable to create a new Custom Party Role in Opportunity Party Schema

Symptom

You are unable to create a new Custom Party Role in the Opportunity Party Schema

Environment

  • SAP Sales Cloud and SAP Service Cloud Version 2
 

Reproducing the Issue

  1. Go to User Menu
  2. Go to Settings
  3. Go to All Settings Facet
  4. Go to Opportunities
  5. Go to Party Schema
  6. Click on + icon
  7. Observation: Cannot create a new Custom Party Role

Cause

Custom Party Roles are not created under Party Schema of Opportunities

Resolution

New Custom Party Roles should be created first under:

  1. Go to User Menu
  2. Go to Settings
  3. Go to All Settings Facet
  4. Go to Party Processing
  5. Click on Party Roles
  6. Click on + icon and maintain the Custom Party Role and save
  7. These now will be visible under Opportunity Party Schema

Keywords

party, custom, opportunity, party processing, create, unable, dropdown , KBA , CEC-CRM-GS , Guided Selling/Opportunity for SAP Sales/Service Cloud , Problem

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0