SAP Knowledge Base Article - Preview

3552198 - Dispute Case Reflects as 'Paid' despite the resolution was via Credit Memo

Symptom

In the UDM_DISPUTE transaction, the resolved amount in a dispute case is shown as 'Paid' even if a credit memo was issued to resolve it.


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Environment

  • FSCM Dispute Management
  • SAP S/4HANA all versions
  • SAP Enhancement Package 6, from EP 2

Product

SAP ERP all versions ; SAP S/4HANA 1610 ; SAP S/4HANA 1709 ; SAP S/4HANA 1809 ; SAP S/4HANA 1909 ; SAP S/4HANA 2020 ; SAP S/4HANA 2021 ; SAP S/4HANA 2022 ; SAP S/4HANA 2023 ; SAP S/4HANA, on-premise edition 1511 ; SAP enhancement package 2 for SAP ERP 6.0 ; SAP enhancement package 3 for SAP ERP 6.0 ; SAP enhancement package 4 for SAP ERP 6.0 ; SAP enhancement package 5 for SAP ERP 6.0 ; SAP enhancement package 6 for SAP ERP 6.0 ; SAP enhancement package 7 for SAP ERP 6.0 ; SAP enhancement package 8 for SAP ERP 6.0

Keywords

UDM_DISPUTE, dispute case, credit memo, resolved amount, 'Paid', 'Credited', residual open items, transaction FB75, transaction FB05, FDM_PROCESS_BUFFER, update mode, , KBA , FIN-FSCM-DM , Dispute Management , Problem

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