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SAP Knowledge Base Article - PreviewSymptom
You are unable to edit fields such as Function, Job Title, Department, Business Department, Phone, Mobile, Status, Language etc as these fields are greyed out in the Contact creation screen
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Environment
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SAP Sales Cloud and SAP Service Cloud Version 2
Product
SAP Sales Cloud and SAP Service Cloud Version 2 1.0
Keywords
account, contact, job, fields, function, mobile, job title, department, editable, , KBA , CEC-CRM-CON , Contact for SAP Sales/Service Cloud , Problem
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