SAP Knowledge Base Article - Public

3552219 - Users get an error when trying to initiate Onboarding for Candidates.

Symptom

Users get an error when trying to initiate Onboarding for Candidates. The error would be similar to the one seen below;

Error

Unable to initiate the Onboarding process (2.0) for the following 1 out of 1 candidates

the Recruit-To-Hire Data Mapping page in Admin Center is mapped.. Hiring Manager field
on the Recruit-To-Hire Data Mapping page in Admin Center is mapped.. Company field
on the Recruit-To-Hire Data Mapping page in Admin Center is mapped.

Environment

SAP SuccessFactors Recruiting Management

Cause

Either the Onboarding Status has not been set as Hireable or the Hired Status has not been set as Hired in the Status Set being used by the Job Requisition.

Resolution

Updating the settings in the Status Set should resolve the issue.

Keywords

Applicant status, 2.0, application error, mandatory, required. , KBA , LOD-SF-RCM-INT , Integration Center & Intelligent Services , Problem

Product

SAP SuccessFactors Onboarding all versions ; SAP SuccessFactors Recruiting all versions