3552400 - Journal Entry Voucher of Type Manual Entry for Accounts Receivable not Available for Clearing

You want to clear an open Customer Invoice XYZ over 1,000.00 EUR with an Accounts Receivable Credit recorded in a Manual Entry for Accounts Receivable ABC.
This entry, however, is not available for clearing in the Customer Account Monitor. 

SAP Business ByDesign

1. Go to Receivables work center.
2. Go to Customers view.
3. Go to Customer Accounts object work list.
4. Select the desired account.
5. Click View button.
6. Click Trade Receivables tab.
7. Click Invoices / Payments tab.

Manual Journal Entry Voucher (MJEV) ABC has the following characteristics.

This entry does affect the Accounts Receivable Balance and will show in related AR Reports as 'Accounts Receivable - Line Items'.
This, however, does not present a reconcilable item. 
The purpose of such a MJEV is the adjustment of AR/AP balances for a particular key date. 
For AR/AP only actual documents can be cleared (invoices, credit memos, payments, other receivable/payables).

In order to clear invoice XYZ over 1,000.00 EUR in the absence of suitable documents - you would have to create a document of type 'Other Payable' in the Customer Account Monitor.

1. Press New Charge/Credit.
2. In field Charge/Credit select '2 - Customer Credit'.
3. Select a Posting Date relating to an open period.
4. Under G/L Account select the G/L Account which will be debited.
5. After posting Other Payables DEF is created and shows as reconcilable document in the Customer Account Monitor.  

KBA , SRD-FIN-ACR , Receivables , Problem