3552408 - Initial Data Load from SAP S/4HANA Cloud to SAP Sales Cloud V2

This SAP Article outlines the steps for executing the initial data load of material and customer master data from your SAP S/4HANA Cloud system to the SAP Sales Cloud and SAP Service Cloud (Version 2) system. 

SAP S/4HANA Cloud

SAP Sales Cloud Version 2

The master data should be replicated in the order specified below.

Use Case example of failures: 

If the material groups are not loaded prior to Material, the material replication will fail (Mapping Key Not Found errors).

Please, ensure you trigger the Master Data replication (Initial Load) in the following order; with attention to the Sales Data sequence as well:

• Region Code
• Company code
• Replicate Organization Structure in the following sequence:

1.          Sales Organization
2.          Sales Area
3.          Sales Office
4.          Sales Group

• Material Group (Product Group)
• Material Master
• Business Partner and Business Partner Relationship

To perform the specified activity, a business user must possess the roles BR_CONF_EXPERT_BUS_NET_INT and BR_ADMINISTRATOR_DATA_REPL.

To assign these roles, follow these steps:

1. Ensure that the user has an administrator role.
2. Navigate to the Business Role Template in SAP S/4HANA.
3. Search for the role.
4. Modify the Access Categories to Unrestricted.
5. Add your user as a business user to the role and Save.

These actions will grant the necessary permissions to perform the required tasks.

initial load;material master;cns;customer master;BR_CONF_EXPERT_BUS_NET_INT; BR_ADMINISTRATOR_DATA_REPL  , KBA , CEC-CRM-INT , Integration for SAP Sales/Service Cloud , How To