3552410 - A PDF document is created under Manage Documents regardless of offer letter send mode - Recruiting Management

• A PDF document is created under Manage Documents when an Online Offer Letter is sent to a candidate.
• Users are able to access offer letters belonging to other individuals through the Manage Documents feature.

SAP SuccessFactors Recruiting Management

1. Send an Online Offer Letter to a candidate.
2. Navigate to Manage Documents.
3. Observe that a new PDF document "OfferLetter.pdf" is created.

A PDF document named "OfferLetter.pdf" is created when the 'Next Step' button is clicked on the offer letter template page. The content of the document is based on the selected offer letter template.

The system is designed to create a PDF document once the editing of the offer letter template is finished. This occurs before selecting the offer letter send mode.

You can restrict the permission to see offer letters in Manage Documents. Please review the permission 'Manage Document Categories' that allows the admin to control access to any of the predetermined document categories and to any of the custom document categories you create. Refer to the KBA for more details: 2518360 - Document Management Service and the Manage Documents tool - SAP SuccessFactors - SAP for Me

2518360 - Document Management Service and the Manage Documents tool - SAP SuccessFactors - SAP for Me

Online Offer, Offer Letter, Manage Documents, PDF, Document Category Access, permissions, visibility, sensitive information , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem