SAP Knowledge Base Article - Public

3552473 - Error Role CRM002 does not exist for Business Partner Replication in V2

Symptom

When you create a Business Partner in S/4 and check for replication, you may find that the BP hasn't been replicated.

The following error can be observed for the entity businessPartnerS4ReplicationMessageIn: "Role CRM002 does not exist"

Environment

SAP Sales Cloud Version 2

S/4Hana Cloud

Reproducing the Issue

  1. Create or Change a Business Partner in S4 in order to push the replication towards CNS
  2. Log in CNS
  3. Go to Settings
  4. Go to Message Monitoring
  5. Filter by the entity: sap.crm.md.integrationmetadataservice.entity.businessPartnerS4ReplicationMessageIn 

Error Details outline the following: Role CRM002 does not exist

Cause

This indicates that the role assigned to the Business Partner you attempted to replicate is incorrect, preventing successful replication.

Resolution

Delete the existing Business Partner in S/4 HANA and create a new one with the role of "Sold-to-Party." 

Keywords

CRM002;businessPartnerS4ReplicationMessageIn;Sold-to-Party   , KBA , CEC-CRM-INT , Integration for SAP Sales/Service Cloud , Known Error

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0