SAP Knowledge Base Article - Public

3552557 - Issue with Assigning Ship-To Party in SAP S/4HANA Cloud Public Edition

Symptom

  • When creating a new customer in SAP S/4HANA Cloud Public Edition, the new customer is not being assigned as its own Ship-To party.
  • The issue arises when multiple Ship-To parties are assigned to a single customer.
  • The standard Partner Function (Sold To, Bill To, Payer, Ship To) does not include the created customer as a Ship-To party.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Create a new customer in SAP S/4HANA Cloud Public Edition.
  2. Assign multiple Ship-To parties to the created customer.
  3. Check the assigned Partner Functions, the created customer is not listed as a Ship-To party.

Cause

This behavior is intentional and aligns with the system design. In SAP S/4HANA Cloud Public Edition, the system automatically assigns all mandatory partner functions with the same customer number. If a different customer number is provided in the Partner Functions sheet, the system will use that number.

Resolution

Refer to the relevant document on the SAP Help Portal: Help Document for Partner Functions in SAP S/4HANA Cloud

To ensure the new customer is assigned as its own Ship-To party, follow these steps:

  1. Verify the customer number in the migration template: In the Partner Functions sheet, make sure the new customer’s number is filled in the “WE” column.

    For example, if the new customer's number is 000001, ensure that in the Partner Functions sheet:

    WE = 000001
  2. Review and resubmit the migration template: Make sure all necessary sheets are correctly filled, then resubmit the migration template.

See Also

For additional information, refer to the help document [here](https://help.sap.com/docs/SAP_S4HANA_CLOUD/d5699934e7004d048c4801b552f3b013/b251af240d9c41e9b9baf94603b9491a.html?locale=en-US)

Keywords

SAP S/4HANA Cloud Public Edition, Ship-To party, Customer Data, Partner Function, Business Partner, Master Data, LO-MD-BP-CM, LO-MD-BP, Data Migration. , KBA , LO-MD-BP-2CL , Business Partners for Public Cloud , Problem

Product

SAP S/4HANA Cloud Public Edition all versions