SAP Knowledge Base Article - Preview

3552592 - SAPGUI crash issue occurs with SAP Signature theme and Japanese Input Method Editor (IME)

Symptom

  • When using SAP Signature theme, "Show shadow border" and "Use Corbu style icons" have been checked in SAPGUI options, SAPGUI crash issue occurs when logging off from SAP system. 
  • SAP GUI crashes when sending an email using SO01. This issue occurs after creating a new message and pressing the send button.


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    Environment

    • SAPGUI release independent. 
    • OS version: Windows 10 version 1903 and Windows Server 2019 version 1809
    • SAP Signature theme with "Show shadow border" and "Use Corbu style icons" checked in SAPGUI options.

        Product

        ABAP platform all versions ; SAP NetWeaver all versions ; SAP S/4HANA all versions

        Keywords


        SAP GUI for Windows, SAPGUI crash, logoff issue, SAPGUI unexpected closure, SAPGUI crash during logoff, Japanese IME issue, Input Method Editor crash, SO01 email crash, SAP Signature theme issue, Windows 10 crash, Windows Server 2019 crash, SAPGUI theme settings, SAPGUI logoff error, SAPGUI email send error, IME compatibility issue, SAPGUI process disappearance. , KBA , BC-FES-GUI , SAP GUI for Windows , Problem

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