SAP Knowledge Base Article - Preview

3552592 - SAPGUI crash issue occurs with SAP Signature theme and Japanese Input Method Editor (IME)

Symptom

  • When using SAP Signature theme, "Show shadow border" and "Use Corbu style icons" have been checked in SAPGUI options, SAPGUI crash issue occurs when log off from SAP system. 
  • SAP GUI also crashes when sending an email using SO01.It occurs after creating a new message and pressing the send button.


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Environment

  • SAPGUI release independent
  • OS version: Windows10 1903 and Windows Server 2019 Version 1809
  • SAP Signature theme with "Show shadow border" and "Use Corbu style icons" checked in SAPGUI options. 

Product

ABAP platform all versions ; SAP NetWeaver all versions ; SAP S/4HANA all versions

Keywords

SAP GUI for Windows, SAPGUI, SAP GUI, crash, logoff, SAPGUI For Windows close unexpected, SAPGUI For Windows crash, Microsoft IME, Japanese, Input Method Editor, IME, SO01, send, email. , KBA , BC-FES-GUI , SAP GUI for Windows , Problem

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