Symptom
If the Decimal Precision is configured to be any number higher than 2, the correct value will only show during the Enrollment and in the benefit related objects via Manage Data. However, the Benefit Confirmation Statement and Overview Page will only show the values with 2 decimals.
Environment
SAP SuccessFactors - Employee Central
Cause
This is expected behavior as the values in Benefit Confirmation Statement and Overview Page are limited to 2 decimals.
Resolution
As this is a system limitation, the Engineering Team created an enhancement request ticket (BEN-18717) to address this scenario in future release cycles.
See Also
- SAP SuccessFactors Product Release & Road Map Information
- SAP SuccessFactors Patches Knowledge Base
- KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs
Keywords
BEN-18717, Decimals, Benefit Details Overview Page, Benefit Confirmation Statement, 2 decimals, Benefits Decimal Precision , KBA , LOD-SF-EC-GBF , Global Benefits , Product Enhancement