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SAP Knowledge Base Article - PreviewSymptom
In the Ticket Categories section, the "All Categories" option is not visible, despite being set to "Visible" in Adaptation Mode.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications 2411
Keywords
Ticket Categories, Adaptation Mode, Visible , KBA , LOD-CRM-SRP , Service Request Processing , How To
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