3552905 - SuccessFactors Work Tech integration not working

After successfully integrate the Work Tech integration, when navigating to MS Teams and clicking in 'Get started' it loads the SuccessFactors instance in a new tab and does not finish the SF app configuration in MS Teams.

SAP SuccessFactors HCM Suite

1. In MS Teams go to SuccessFactors APP > Click in Home;
2. Click in 'Get Started' it opens a new tab with SuccessFactors Instance normal access.

Customer has the Reverse Proxy enabled in their SuccessFactors Provisioning.

Raise a ticket to LOD-SF-EAS-WRK in case you are facing this issue for further investigation.

Note for SAP Support, please check the internal memo.

• Help Guide - Deprecation of Reverse Proxy Feature in Provisioning
• Help Guide - Guidelines on Identity Providers for Customers and Partners

Work tech, MS Teams, Reverse Proxy, Microsoft Teams, SuccessFactors, SF, Work Tech Configuration, get started, home, SF App, INC9717955 , KBA , LOD-SF-EAS-WRK , Collaboration and Work Tech , Problem