SAP Knowledge Base Article - Preview

3553032 - Logon page unresponsive after entering the user ID, password, and clicking the 'log on' button in WebGUI

Symptom

  • Logon page, e.g., SAP Security Diagnostic Tool or SAML links are not loading or become unresponsive after entering user ID and password in WebGUI (SAP GUI for HTML).
  • Nothing happens when the 'Log On' button is pressed.
  • No error messages or codes are displayed during the process.


Read more...

Environment

  • SAP NetWeaver Based Product
  • SAP ABAP Platform Based Product

Product

ABAP platform all versions ; SAP NetWeaver all versions ; SAP S/4HANA all versions

Keywords

Logon page, logon button, WebGUI, Web GUI, does not work, SAP Security Diagnostic Tool, SAML link, unresponsive, not working, loading issue, user authentication, freeze, frozen, hang, hung, SAP GUI for HTML, systemloginjs , KBA , BC-MID-ICF-LGN , ICF System Login , BC-SEC-LGN , Authentication , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.