SAP Knowledge Base Article - Public

3553262 - How to group Activities by Entity in the Activity Section of Opportunities under Guided Selling

Symptom

How to group Activities by Entity in the Activity Section of Opportunities under Guided Selling

Environment

SAP Sales Cloud and SAP Service Cloud Version 2

Reproducing the Issue

  1. Go to Navigation Menu
  2. Go to Guided Selling
  3. Open any Opportunity
  4. Go to Activities Section
  5. You want to group Activities by Entity

Resolution

  1. Go to Navigation Menu
  2. Go to Guided Selling
  3. Open any Opportunity
  4. Go to Activities Section
  5. Click on Full Screen button
  6. Click on List View button
  7. Click on Group By: Entity
  8. You can also check the Show Completed checkbox to view Completed Activities

Keywords

opportunity, guided selling, activity, group by, entity, list, completed, group by, entity, full screen, view , KBA , CEC-CRM-GS , Guided Selling/Opportunity for SAP Sales/Service Cloud , How To

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0