Symptom
How to group Activities by Entity in the Activity Section of Opportunities under Guided Selling
Environment
SAP Sales Cloud and SAP Service Cloud Version 2
Reproducing the Issue
- Go to Navigation Menu
- Go to Guided Selling
- Open any Opportunity
- Go to Activities Section
- You want to group Activities by Entity
Resolution
- Go to Navigation Menu
- Go to Guided Selling
- Open any Opportunity
- Go to Activities Section
- Click on Full Screen button
- Click on List View button
- Click on Group By: Entity
- You can also check the Show Completed checkbox to view Completed Activities
Keywords
opportunity, guided selling, activity, group by, entity, list, completed, group by, entity, full screen, view , KBA , CEC-CRM-GS , Guided Selling/Opportunity for SAP Sales/Service Cloud , How To
Product
SAP Sales Cloud and SAP Service Cloud Version 2 1.0