SAP Knowledge Base Article - Public

3553299 - Update button on the Job Profile page is unresponsive in certain system languages.

Symptom

When Users click the Update button at the top of the Job Profiles page, the system fails to respond.If another system language is selected, then the page loads correctly.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Navigate to a Job Requisition
  2. Click the Job Profile tab on the Requisition
  3. Click the Update button at the top of the page
  4. The system loads momentarily, but stays on the same page each time.
  5. When you switch the system language to another locale, the upgrade button opens a new page where the Job Family can be updated.

Cause

In the Manage Job Profile Content page, there are no Job Families configured for the system language where the issue is observed.

Resolution

Job Roles are linked to Families. First you select the Family, then the Role. Having a Role in a language is not enough, you need to have the Family that is linked also. 

For affected languages, you need to create Job Families in the same locale in the Manage Job Profile Content page, in order for the Update button to work correctly.

Keywords

Job Code, JPB, Job Profile Builder. , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem

Product

SAP SuccessFactors Recruiting all versions