Symptom
When Users click the Update button at the top of the Job Profiles page, the system fails to respond.If another system language is selected, then the page loads correctly.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Navigate to a Job Requisition
- Click the Job Profile tab on the Requisition
- Click the Update button at the top of the page
- The system loads momentarily, but stays on the same page each time.
- When you switch the system language to another locale, the upgrade button opens a new page where the Job Family can be updated.
Cause
In the Manage Job Profile Content page, there are no Job Families configured for the system language where the issue is observed.
Resolution
Job Roles are linked to Families. First you select the Family, then the Role. Having a Role in a language is not enough, you need to have the Family that is linked also.
For affected languages, you need to create Job Families in the same locale in the Manage Job Profile Content page, in order for the Update button to work correctly.
Keywords
Job Code, JPB, Job Profile Builder. , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem