Symptom
Scenario 1:
- A test candidate is not initiated in Crossboarding.
- An error encountered under the Business Process Tile for users associated with the SAP_ONB2_ErrorFlowAdmins group: "jobInfo: You cannot create a job information record without the hire record for user [USERID]. The first job information record must be the hire record."
Scenario 2:
- Try to submit New Hire Data Review for new hire candidate.
- An error encountered in New Hire Data Review: "jobInfo: You cannot create a job information record without the hire record for user [USERID]. The first job information record must be the hire record."
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Environment
SAP SuccessFactors Onboarding
Product
SAP SuccessFactors Onboarding all versions
Keywords
Onboarding, obx, Crossboarding, job information, hire record, SAP_ONB2_ErrorFlowAdmins group, error, candidate, EC profile, onboarding, RCM, jobInfo, You cannot create a job information record without the hire record for user, The first job information record must be the hire record, new hire data review, event reason, hire, event , KBA , LOD-SF-OBX-XBD , Crossboarding , Problem
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