Symptom
- An error occurs when attempting to purge a user using DRTM Master Data Purge in SuccessFactors.
- The error message displayed is "DRTMMasterDataObjectType com.successfactors.sca.service.exception.ServiceUpdateFailedException".
- The issue is specific to one user.
- The issue prevents the addition of a new contract due to the inability to purge the existing user.
Read more...
Environment
SAP SuccessFactors HCM Suite
Product
SAP SuccessFactors HCM Suite all versions
Keywords
Error, Purging, User, DRTM, Master Data Purge, SuccessFactors, ServiceUpdateFailedException. , KBA , LOD-SF-PLT-DRM , Data Retention Management , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview