SAP Knowledge Base Article - Preview

3553471 - SAP shortcuts in Charm Change Document have incorrect Name

Symptom

After downloading SAP shortcut file for a remote system connection(like under assignment block landscape or assignment transport management) in ChaRM document, open the file with a tool like notepad++ to display the content, the Name of [User] changes to another user which is not the current logon user.

Or When opening the SAP shortcut file, it is failed with error like 'partner xxx not reached'.


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Environment

SAP Solution Manager 7.2 SP08 or above.

Product

SAP Solution Manager 7.2

Keywords

Shortcut, ChaRM, web dispatcher , KBA , SV-SMG-CM , Change Request Management , Problem

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