SAP Knowledge Base Article - Public

3553491 - Incorrect Job Profile Displayed in Employee Profile When Using Custom Field and Job Code Mapping

Symptom

When a combination of a custom field and Job Code is mapped to different roles, and for each role, a Job Profile is created, the correct Job Profile is not reflected for employees in Employee Profile .

Environment

SAP SuccessFactors Talent Intelligence Hub

Reproducing the Issue

  1. Map a combination of custom field and Job Code to different Job Roles.
  2. Create different Job Profiles mapped to each of the Roles.
  3. Check the Employee Profile and observe that the correct Job Profile is not reflected as per the Job Role mapping.

Cause

This issue is a known limitation when a single Job Code is mapped to multiple Job Roles with a combination of the Job Code and a custom field. In this case, clicking the Job Profile link in the Admin Center > Employee Profile > User Info Block will display a random job profile for the job code.

Resolution

This Job Profile link issue is a known limitation and is scheduled to be fixed by 1H 2025 Release.

See Also

Job Code Association with Multiple Job Roles | SAP Help Portal

Keywords

Job Profile Builder, Incorrect Job Profile, Custom Field, Job Code, Mapping, Employee Profile, Known Limitation, SAP SuccessFactors, Job Code mapping to Multiple Job Roles KI2411. , KBA , LOD-SF-TIH-JPB , Job Profile Builder , Known Error

Product

SAP SuccessFactors HCM Core 2411