SAP Knowledge Base Article - Preview

3553513 - Password Reset Email configuration for Oracle environments in SAP SuccessFactors Agent Lifecycle Management

Symptom

  • When you create a new user that has Authorization Type set as Standard, there are two ways to set the password:
    • You can use the Send Password Change Email action on the User Detail screen to trigger an email to the new user. The email contains a link for the user to set their password.
    • The user can access the application login page, enter their User ID, and click the Forgot password link. The user is sent an email with a link for the user to set their password.
  • This KBA helps with resolution when user is not receiving the password reset email.


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Environment

SAP SuccessFactors Sales Performance Management

  • Agent Lifecycle Management

Product

SAP SuccessFactors Agent Lifecycle Management 2025

Keywords

SAP SuccessFactors, Agent Lifecycle Management, password reset, email not received, 8325 environment, sys.sender.email.addresses, mail.smpt.host, Forgot Password Email Sender, mail.sender. , KBA , CEC-SAL-PPO , Agent Lifecycle Management , Problem

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