3553649 - Issue with Default Sort in German Language in SAP SuccessFactors Story reports

• The default sorting of dimensions in non-English languages (e.g., German) in Charts and Tables does not align with the expected A-Z sort order based on localized descriptions in Story reports. 

• SAP SuccessFactors

  • SAP SuccessFactors Story reports

1. Log in to the instance.
2. Navigate to report center.
3. Run the story report.
4. Observe that the alphabetical sorting works correctly when logged in English.
5. Change the language setting to German and run the report again.
6. Observe that the alphabetical sorting does not follow the German labels but continues to follow the English labels.

This behavior is by design:

• When no explicit sort order is specified (Default Sort), the back-end determines the order of the data.
• The back-end orders by ID (key), which in this case corresponds to the English representation of the member.
• Chart and Table widgets in SAC display data exactly as it is returned by the back-end.

When an A-Z sort is applied:

• SAC explicitly requests sorting on the description field using the locale specified.
• This results in the expected A-Z order of descriptions.

To achieve the desired sorting behavior:

• Apply an explicit A-Z sort to the Chart or Table widget during the design phase of the Story Report. This ensures the data is sorted by the description field using the correct locale.

• If this functionality is critical for your workflows, submit an improvement request via the customer influence platform, as outlined in KBA 2424376 - How do you create an enhancement request and provide feedback for SAP Analytics Cloud?.

• 2424376 - How do you create an enhancement request and provide feedback for SAP Analytics Cloud?
• 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
• 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
• 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
• SAP Analytics Cloud Connection Guide
• SAP Analytics Cloud Get More Help and SAP Support
• Need More Help? Contact Support 

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SAP Analytics Cloud, Alphabetical Sorting, Job Application Category, German Language, Cross-Tab Tables, Story Reports, Sort Order, Language Settings, Localized Settings. , KBA , LOD-ANA-OEM , Embedded usage of SAP Analytics Cloud , LOD-ANA-DES , Story Design & Visualizations , LOD-SF-ANA-SAC , Stories in People Analytics , Product Enhancement

SAP Analytics Cloud all versions ; SAP SuccessFactors Platform all versions