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SAP Knowledge Base Article - PreviewSymptom
'Send notifications for closed alerts' feature in SAP Solution Manager 7.2 is not sending emails.
The issue is observed when the alert is manually confirmed in the alert inbox. In such cases, the email notification for the alert closure is not received.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
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Environment
SAP Solution Manager 7.2
Product
SAP Solution Manager all versions
Keywords
notifications for closed alerts, alert confirmation, manual confirmation, alert closure, notification not sent , KBA , SV-SMG-MON-ALR-CFG , Alert / Metric Configuration , SV-SMG-MON-BPM , Business Process Operations , Problem
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