SAP Knowledge Base Article - Public

3553917 - How to correct the expiration date for users migrated from Onboarding 1.0 - Onboarding

Symptom

This article explains how to correct the expiration date for users migrated from Onboarding 1.0?

Environment

SAP SuccessFactors Onboarding

Resolution

In the order to correct expiration date two methods can be used:

  1. Manage Data
  2. I-9 Audit trail
  3. Search by user ID

Another method to do this correction is:

  1. Export I-9 Audit Trail object
  2. Fix the data 
  3. Import it back

Please, make sure to engage your implementation partner if further assistance is needed or to locate the user ID of the selected candidates as via SAP Onboarding Support changes to productive environments are not allowed.

Keywords

onb, obx, onboarding, compliance, migration, date, correction, obd, candidates, manage, data , KBA , LOD-SF-OBX-EVF , Everify , How To

Product

SAP SuccessFactors Onboarding all versions