SAP Knowledge Base Article - Public

3553984 - Application OnChange Rule does not change the field value to null in the New Workbench - Recruiting Management

Symptom

This article describes the issue with the onChange rule in the Job Application wherein the system cannot set a field, i.e., picklist, string, number, to null or blank or no selection. This issue appears to be only happening on the New Workbench. 

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Select a Job Application and switch to the Latest Candidate Workbench.
  2. Select a candidate and click on Edit (Application Information).
  3. Update a field to trigger the business rule.
  4. The rule should set the target number, picklist, or text field to blank or null, but does not do so. 

Resolution

Our Engineering team has resolved the issue and the fix will be available in upcoming 2505 release.

2505 release will be available as follow:

  • Preview environment: 14th April 2025
  • Production environment: 16th May 2025

See Also

When Creating Business Rules for the Application, please note of the supported custom and standard fields for Application business rules.

Keywords

RCM, Recruiting, Latest Candidate Workbench, Redesigned Workbench, New Workbench, onChange, On Change, Change Rule, business rule, picklist field, text, number, currency, reset, null, no selection, issue, job requisition, job application , KBA , LOD-SF-RCM-RUL , Recruiting Rule Issues with MDF Platform , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions