Symptom
This article describes the issue with the onChange rule in the Job Application wherein the system cannot set a field, i.e., picklist, string, number, to null or blank or no selection. This issue appears to be only happening on the New Workbench.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Select a Job Application and switch to the Latest Candidate Workbench.
- Select a candidate and click on Edit (Application Information).
- Update a field to trigger the business rule.
- The rule should set the target number, picklist, or text field to blank or null, but does not do so.
Resolution
Our Engineering team has resolved the issue and the fix will be available in upcoming 2505 release.
2505 release will be available as follow:
- Preview environment: 14th April 2025
- Production environment: 16th May 2025
See Also
When Creating Business Rules for the Application, please note of the supported custom and standard fields for Application business rules.
Keywords
RCM, Recruiting, Latest Candidate Workbench, Redesigned Workbench, New Workbench, onChange, On Change, Change Rule, business rule, picklist field, text, number, currency, reset, null, no selection, issue, job requisition, job application , KBA , LOD-SF-RCM-RUL , Recruiting Rule Issues with MDF Platform , LOD-SF-RCM-APP , Applicants and Job Applications , Problem